Free Australia-Wide Shipping

Enjoy free standard shipping on all Australian orders over $99 AUD.

All orders are carefully prepared and dispatched from Perth, Western Australia. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Processing Times

Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

During busy periods, product launches, promotional campaigns, or seasonal events, processing times may be slightly longer. Should there be any significant delay, we will contact you via email.

Delivery Estimates

Within Australia

Standard Shipping
Estimated delivery: 3–7 business days

Express Shipping
Estimated delivery: 1–3 business days

Delivery times are estimates only and may vary depending on your location and courier service availability.

International Shipping

At this time, VOW only ships within Australia.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.

Damaged or Lost Parcels

If your order arrives damaged or is lost during transit, please contact the shipping carrier directly to lodge a claim.

We recommend retaining all packaging materials and damaged items until the claim has been resolved.

Policy Updates

VOW reserves the right to update this Shipping Policy at any time. Any changes will be published on this page.